Terms of Service

Last updated: January 2025

Agreement to Terms

By accessing or using SuprAgent's services, website, or any related applications (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Services.

Description of Services

SuprAgent provides an AI-powered platform that enables businesses to deploy and manage conversational AI agents. Our Services include:

  • SuprChat - AI-powered chat interfaces
  • SuprVoice - AI phone agents
  • SuprInsight - Intelligence and analytics
  • SuprAnalyst - Data analysis capabilities
  • SuprCopilot - AI assistant for workflows

Account Registration

To use certain features of our Services, you must create an account. When you create an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security of your account credentials
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized access

Acceptable Use

You agree not to use the Services to:

  • Violate any applicable laws or regulations
  • Infringe on the rights of others
  • Transmit harmful, threatening, or offensive content
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the Services
  • Use the Services for spam or unsolicited communications
  • Reverse engineer or attempt to extract source code
  • Use the Services to develop competing products

Payment Terms

Our Services are billed on a per-conversation or per-minute basis depending on the product. By using our Services, you agree to:

  • Pay all fees associated with your usage
  • Provide valid payment information
  • Allow us to charge your payment method for all fees incurred

All fees are non-refundable except as required by law or as explicitly stated in writing.

Intellectual Property

The Services and all content, features, and functionality are owned by SuprAgent and are protected by copyright, trademark, and other intellectual property laws.

You retain ownership of any content you submit to the Services. By submitting content, you grant us a limited license to use, store, and process that content to provide the Services.

Data and Privacy

Your use of the Services is also governed by our Privacy Policy. By using the Services, you consent to the collection and use of information as described in our Privacy Policy.

Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE. WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SUPRAGENT SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNTS PAID BY YOU IN THE TWELVE MONTHS PRECEDING THE CLAIM.

Indemnification

You agree to indemnify and hold harmless SuprAgent and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from your use of the Services or violation of these Terms.

Termination

We may terminate or suspend your access to the Services at any time, with or without cause, and with or without notice. Upon termination, your right to use the Services will immediately cease.

Changes to Terms

We may modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website. Your continued use of the Services after such changes constitutes acceptance of the new Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which SuprAgent is incorporated, without regard to its conflict of law provisions.

Contact Us

If you have questions about these Terms, please contact us at:

SuprAgent
Email: legal@supragent.ai
General: hello@supragent.ai