Help Center

Find answers to common questions and get the help you need.

Getting Started

How do I get started with SuprAgent?

Visit our demo at demo.supragent.ai to try SuprAgent instantly, or book a call with our team to discuss your specific use case and get personalized onboarding.

What pricing plans are available?

SuprAgent offers pay-as-you-go pricing starting at $0.10 per conversation for web agents and $0.30 per minute for voice agents. Custom development and enterprise pricing are also available.

Do I need technical knowledge to use SuprAgent?

SuprAgent is designed to be accessible to both technical and non-technical users. Our intuitive interface makes it easy to get started, while our API provides full flexibility for developers.

Platform & Features

What channels does SuprAgent support?

SuprAgent supports web chat with dynamic UI, voice agents (inbound and outbound), phone integrations, and can be embedded anywhere. We support both text and voice modalities.

Can I use my own AI models?

Yes! SuprAgent is model-agnostic. You can use OpenAI, Anthropic, open-source models like Llama, or your own fine-tuned models. We support both cloud and self-hosted models.

What is Dynamic UI?

Dynamic UI allows AI agents to render interactive components during conversations - like product cards, checkout forms, calendars, and more. This creates richer, more engaging user experiences beyond simple text chat.

Integration & Development

How do I integrate SuprAgent into my website?

Integration is simple - embed our JavaScript snippet or use our React/Vue components. Our SDK provides full control over styling, behavior, and data flow. Documentation and examples are available.

Does SuprAgent offer an API?

Yes, SuprAgent provides a comprehensive REST API for programmatic control of agents, conversations, analytics, and more. API documentation is available for enterprise customers.

Can I self-host SuprAgent?

Yes! Enterprise customers can deploy SuprAgent in their own infrastructure (AWS, GCP, Azure, or on-premises) for complete data control and compliance requirements.

Support & Billing

What support options are available?

We offer email support for all customers, priority support for enterprise customers, and dedicated Slack channels for custom development projects. Response times vary by plan.

How does billing work?

Billing is monthly based on actual usage. Web conversations are billed per conversation, voice agents per minute. You'll receive detailed usage reports and can set spending limits.

Can I cancel anytime?

Yes, there are no long-term contracts for our pay-as-you-go pricing. Enterprise customers may have custom contract terms. You'll only be billed for actual usage.

Still Need Help?

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